Claims Operations Associate

Title:

Claims Operations Associate

Company:

Everest Global Services, Inc.

Job Category:

Claims

Job Description:

About Everest

It’s an exciting time for Everest Re Group, Ltd. (“Everest”)! As we continue our journey, we see significant opportunities to expand our reach, build diversity, and enhance our capabilities in critical markets.

Everest is a leading global reinsurance and insurance provider, operating for over 50 years through subsidiaries in Bermuda, Canada, Europe, Singapore, the US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout history, Everest has maintained its discipline and focused on creating long-term value through underwriting excellence and strong risk and capital management. However, the most critical asset in this organization is our people.

At Everest, we are committed to the development of our people. We offer dynamic training & professional development to our employees. You will benefit from career development and learning opportunities that will let you set career goals and fulfill them, including:

• Generous tuition/continuing education reimbursement
• Mentoring opportunities
• Flexible work arrangements
• Talent development initiatives
• Networking groups

Everest is a growth company with $14 billion of Gross Written Premium offering Property, Casualty, and specialty products, among other products, through its various operating subsidiaries located in key markets around the world. Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service, and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers.

Our financial strength is evident in our financial agency ratings: A+ A. M. Best, A+ S&P Global, and A1 Moody’s Investor Service. We are a market leader for our broad, diversified income streams, strong underlying underwriting performance with reduced volatility, and strong cash flow. We take pride in being known in the industry as nimble, entrepreneurial, and responsive.

Job Summary

This position is part of the Global Claim Operations team, which is responsible for the operational support of the Global Reinsurance Claim Department. Its primary responsibility is supporting the International Reinsurance Claim team. The position is open to anyone hoping to build a career with a globally recognized Company. We seek an individual committed to self-development and the ability to meet challenges.

This position will be based in our Zurich office and has a hybrid schedule, with the option of working two days remotely each week.

Responsibilities include, but are not limited to, the following:

• Work closely and effectively within the broader global reinsurance claims team.
• Receive, index, and distribute claim correspondence in all formats, including B2B applications and natural language processing, to the appropriate parties.
• Process payments and other financial transactions.
• Receive new losses, verify the accuracy of information via coverage, and complete data entry for initial file setup.
• Perform quality review analysis of claim data for accuracy by established procedures and internal controls.
• Manage documents and enter data in various reinsurance claim systems.
• Provide operational support to claim management, technical staff, and internal and external customers.

Qualifications, Education & Experience:

• College Degree preferred
• Work experience in the insurance/reinsurance industry is a plus
• Solid organizational skills and the ability to adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment
• Proficiency in MS Office (i.e., Word, Excel, and PowerPoint) is required
• Familiarity with electronic document management applications (OnBase, SharePoint, etc.) is a plus
• Experience with Peer-to-Peer Messaging and London Market Messaging is a plus
   

Knowledge, Skills & Competencies:  

• Fluent English and German is essential, French an advantage
• Strong written, verbal, and interpersonal skills are required
• Must be self-motivated and can work in a collaborative team
• Good organizational skills and attention to detail
• Ability to follow through on tasks/projects

Our Culture 

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

  

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.  
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.  

Type:

Regular

Time Type:

Full time

Primary Location:

Zurich, Switzerland

Additional Locations:

N/A