Client Services

Client Services to meet your policy needs

We develop strong, long-lasting relationships with our business and distribution partners, serving as the central point of contact to create a simplified, positive experience for all stakeholders throughout the policy lifecycle.

Explore our Client Services offering

Key contact

Scott Spencer
Vice President, Risk Consulting Services
Leah Brown
AVP, Client Services and Risk Management, West Region

Meet our talented Client Services colleagues

Our people have decades of experience solving some of the industry’s biggest challenges.

Scott Spencer
Vice President, Risk Consulting Services
Leah Brown
AVP, Client Services and Risk Management, West Region
Beth Bartley
Director, Risk Management and Commercial Casualty, Northeast
Austin Hogue
Client Services Specialist, Commercial Casualty, Central and Eversports & Entertainment
Jermaine Quintos
Client Services Specialist II, Commercial Casualty, West
Steve Robe
Director, Risk Management, Central and Energy
Steele Storino
Director, Risk Management and Commercial Casualty, Southeast

Claims and support

Our professionals put customer needs first, while handling claims with speed and efficiency.
claims

Claims

Our professionals are dedicated to reducing your cost of risk while handling claims quickly and efficiently.

Contact us

Get in touch if you want to speak to us about a product or a claim.